Actually we expected an RV dealership (sales, service, parts and camping store, but Park County RV is actually just a repair facility with Marty, who is the owner, and two other technicians. They work much like our friend J. T. did (and the company 'Lonestar RV Center' still does) in Harker Heights TX. These are guys that don't just settle for following the instructions that come with a product, and are then stumped if things don't work as they are supposed to. These guys find alternate ways of solving whatever problem comes up and don't give up trying.
We provided the wiring harness kit from Roadmaster, Inc., that we had purchased through Etrailer.com. but there was an issue with it. Whether it came that way, or whether it was something that the bumbling tech at Bob Smith Ford (Hardin) had done to it we will never know, but the fact was that it was just not passing the power through it to the brakes. So Marty said that he would wire it directly by drilling a small hole into the brake lights of the truck and installing a separate bulb to act as brake and turn signal, which just required new lights and a new wiring harness, as the tech at Bob Smith Ford did in fact mutilate the harness we had given him (Bill saw that himself). By 3:00pm they had finished the job, and also installed the Brake Buddy break-away cable as well. Thank you Marty and crew for fitting us in and doing such good work. It all works well now and we can tow Edith2.