Sunday, May 14, 2023

April 30 - May 7, 2023 - JC Refrigeration in Shipshewana and The Road to REV Service Center, Decatur IN to service the new 44B

Sunday, April 30, 2023 - On the road from Wildwood FL to Red Bay  ALWe drove 289 miles to the Official Florida Welcome Station at the FL / AL line. We love this place to spend the night as being off the Interstate (it's on US 231). Right past it is the Official Alabama Welcome Station, though it is smaller and not as nice. There is always plenty of parking and we are always able to open all our slides to get comfortable.


Monday, May 1, 2023 - On to Red Bay Acres campground in Red Bay, AL  

We continued on US 231, connecting to I-65 at Montgomery, following it to I-22 at Birmingham, and connecting to Hwy 19 and 24 into Red Bay. We have an appointment on May 2, 2023, to add a Girard window awning. Girard has a service center in Red Bay and continues to use the name Girard, though the company was bought out by Lippert.


The campground at Red Bay Acres, Red Bay AL

The campsites at Red Bay Acres are all cement pads with a patio where the awning opens and grass front and back, with room enough for a car or small truck to park. In the back there are larger sites for longer RVs but those are slightly more $ (premium). As you can see our Discovery 44B just barely fit in the regular campsite.

Big Star market at Red Bay, where they sell smoke meats daily... Boston Butt, Brisket, Ribs, pork shoulder, etc. and serve delicious BBQ Beans with ground meat and bacon, and mashed potatoes covered with cheese. YUM! 

Having breakfast at Sparks Restaurant, Drive-In and B&B in Belmont, MS (they're that close).

On May 2 at Girard, getting the left side window awning added.

Tuesday, May 2 to Thursday May 4 - On to Shipshewana IN

After installing the window awning we drove on toward the Shipshewana RV Park and Service Center, first stopping at the Pipe Creek Rest Area overnight (298 miles) on May 2; and then on to the Auburn Rest Area (314 miles) on May 3; and then a final 53 miles into the Shipshewana RV Park on Thursday, May 4. 








Friday, May 5, 2023 - At JC Refrigeration

07:00am to install the 4 300watt solar panels we have been carrying in our loft hide-a-bed, which were taken off of the 5th wheel. After they were done with that, timely, Nancy Corey drove down from Grand Rapids to join us for lunch and a get-together. 














Saturday, May 6, 2023 - Lowery's Meat & Seafood Market in Buchanan MI

We took the opportunity to drive up to the Lowery's Meat & Seafood Market in Buchanan MI, (58 miles away) so Mary could get 30-40 lbs. of bratts and some breakfast sausage, to fill our freezers.











Sunday, May 7, 2023 - We departed Shipshewana and drove the short 78 miles to the REV Service Center in Decatur IN for our 06:00am appointment on Monday, May 8 to Friday, May 22, 2023 for the warranty repairs.

NEXT POST:
REV Service Center 
Week #2

March 3 to April 29, 2023 - Stay in Central Florida

It has been two years since we were last in Florida, and that was with our 2020 Tiffin Phaeton 40IH, which had to go back to the Tiffin Service Center for more warranty work, for a THIRD time in 10 MONTHS. We were so sick and tired of dealing with it and getting no help on fixing all the issues with it (since Bob Tiffin had sold the company to THOR and no longer cared for the buyers of his production). Actually we tried to make an appointment to talk to him several times, because everyone always said how approachable he was, but he was never available to talk to us about our coach, despite his own paint department manager having stated to us that that vehicle should never have left the factory in the condition of the paintwork it had. The Spyder Control Multiplex System also would not work correctly, with the levels going UP as the fluids were emptied and vice versa. I suggested that wires may have been crossed erroneously, but they said no, that is was working correctly, soo when the tanks showed EMPTY I needed to flush them, and when they showed full, they were good to go. Wait... WHAT??? No that just never made any sense, but since Bob wouldn't even talk to us about it, when the selling dealer (La Mesa RV, Tucson AZ) offered us $3,000 more than we had paid for it 10 months earlier, brand new, and offered to send a driver to Red Bay AL for it (from Tucson), we said "SOLD!" and dumped it.

Anyway, that was then (2021).... then we bought a house in Star Valley Ranch WY, thinking that we were done with the RV'ing nomad lifestyle. We had also bought a building lot (on a golf course) that we were planning on building our own designed alpine golf-front mountain retreat, but due to the high costs of building materials during Covid, we never built on it, thankfully because later we discovered that Roxy is deathly afraid of golfers (swinging clubs). Instead we bought the existing house, and later sold the building lot at 250% of what we had paid for it just 18 months earlier.  We lived in the house for two years now, made some improvements to it and are now planning on selling it in May-June 2023, as it has been owned for 2 years which satisfies the Capital Gains requirement. Even with Biden ruining the economy and trying to ruin our country, it is still valued at least 200% of what we paid for it, so we shall make a profit on it as well, because all the billionaires are taking over Jackson Hole and forcing all the miollionaires down to our valley, which is maintaining the housing prices higher.

So, last year, after going through one winter living in Wyoming, and thankfully that was a relatively mild winter Mary said that she was missing the nomadic traveling lifestyle of RV'ing and suggested that we get a 5th wheel instead of an motorhome, given all the issues we keep having with motorhomes, and because Bill knew that she was really into the floor plans of 5th wheels (island kitchens, lots of storage inside and large pantries, etc.) though he is not that fond of 'trailers' he thought he would give it a try, and try to like it, for Mary's sake. 

However, that lasted 10 months and 9,000+ miles. Try as he did, there was just no way that Bill was going to be able to enjoy traveling again on a 5th Wheel, and especially on that 5th wheel, (a 2021 Montana 3812MS). Bill has always had motorhomes (from a Class C to gassers to diesel pushers, and has always preferred them to trailers, for many reasons. Trailers may offer some benefits inside, but for the most part do not offer the comfort or the dependability of a motorhome, and since he was the one that has to drive it, and fix it when it breaks, it bore a heavy burden on him. Now, while Mary does not feel comfortable driving a 40 foot motor home, she had no problem driving a one ton Ford F350, pulling a 41 foot fifth wheel. Go figure! So she did help with the driving of the Fiver. But Bill would gladly take over ALL the driving of a diesel pusher motorhome, so as not to have to have his brains jarred loose in the F350 and not have to constantly have to take the walls apart to be able to get to the parts that need fixing, because something else broke on it... as well as having the 'basement' pass-through storage to transport all the patio equipment (tables, chairs, mats, propane tanks, grill, fire pit, etc,, plus the extra bags of dog food, wines, rum and extra food).    

By Christmas 2022, the exasperation of all the issues with the 5th wheel was drawing to a head and it was evident that either the 5th wheel or the relationship was not going to survive. So we went out to look for a diesel pusher too trade the fifth wheel in on it. Since we had already had a Fleetwood Discovery 40E that we both loved and traded in on the Tiffin Phaeton 40IH, and have kicked ourselves constantly for it, though we did look at others we finally settled for getting another Discovery. The closest thing to the 40E (no longer made) was the 40M, and on a less luxurious level the 38W (but also 40 ft.) However, they didn't have the closet space, ample pantry, bar, etc, that the 40E had, and Mary was now used to having the extra 5.0 cu. ft. chest freezer that we had in the fifth wheel, to be able to avail herself of getting extra amounts of meats and cheeses (or ice cream) when they were on sale or at special places like Lowery's Seafood and Meat Market in Buchanan MI, or Yoders in Shipshewana IN, and so on, so we opted to get a 44 ft. bus with a tag axle because it had an extra 4 ft bunk beds plus two extra closets and 6 extra drawers. 

Like ALL NEW RVs, this one too has some issues that will need to be taken care of at the Fleetwood Warranty Service Center in Decatur, IN, but we already have an appointment to have that done on May 8th, after we leave Florida and head north.  Just before getting to Fleetwood we will be stopping in at JC Refrigeration (where we had 4 x 300w solar panels they had put on the fifth wheel) and have them put on the motorhome, in addition to the one that it came with. Bill was not going to let those go with the trade after having paid about $4K for them, with a 100amp controller. He also removed from the fifth wheel a 3000W Victron MultiPlus Pure Sine Wave Inverter, 4 batteries, a 4-battery box, the Furrion Backup Camera system, and the Rock Guard from the truck. We have already sold the batteries, battery-box and Rock Guard.      

So, on getting to Florida we were delighted with the change from the wet and cold Texas weather (though thankfully no snow, after the several feet of it back in Wyoming). We split the trip across (962 miles) stopping at the Atchafalaya Welcome Center in Louisiana (245 miles), which we heartily endorse and recommend. It checks all the boxes.  Then, because the Official Florida Welcome Station was closed for upgrading, we stopped at the Santa Rosa Eastbound Rest Stop (Milton, FL), another 30 miles down the road. It is a huge (63 semi/long RV spaces and 12 shorter RV (30'- 38') and 65 car parking spaces. This one we can also recommend. It is clean, safe, well-lit, dog walk area, nighttime security, etc. In the semi/RV spaces there are even several (8) 'islands spaces' where one can park and be able to open at least one side of slides. Lowering jacks is NOT recommended though usually not needed as the parking is very level (within 1-2 degrees off at most).  The next stop was at the Madison County Eastbound Rest Area (MM265) with only 21 diagonal spaces and 5 lateral spaces, but 6 are spaces that one can open one side of slides on an RV. We hate to take up a trucker's parking space, but at 44 feet on the motor home with a 22 foot truck behind us, we are almost as long as a trucker and we just don't fit anywhere else. On the fourth travel day we stopped at the Marion County Rest Area on I-75, near Hwy 484 and Ocala, (128 miles, with only 18 miles to go to our final (first) destination of Thousand Trails (TT) Three Flags Camp, as our -reservation was not until the next day (March 7-21) there.


We visited the area and went to the Brownwood Town Center and had dinner at Too Jays. It  wasn't as good as we remembered primarily because of the service, but it seemed that they were (as so many others) short-staffed. We also went to our local Hispanic food market, Pueblo Supermarket, and got some cooked take-home foods, like 'Carne Frita' (fried pork meat), Chicharrones, and Longaniza. It was delicious. We also went to our 'other' hispanic food market in Apopka, called Compare supermarket, but found that they were no longer there. Instead there was a Mexican supermarket though so we just got chicharrones, which were actually quite good. Then we went to the Sumter County Auto Tag and Tax Collector, where Mary changed the titling and registration of the truck from Wyoming to Florida, as well as her driver's license. Why you might ask... Because in Wyoming vehicle registrations are based on the MSRP of the vehicle. While we had the 2021 Keystone Montana 3812 5th Wheel, titled in Wyoming, with an MSRP of $94,000, the registration for it for just the first year was $1,800. The following year (this year) it was going to be $1,500. Imagine now needing to register the motorhome, with an MSRP of $628,829, the yearly registration would be astronomical. The good thing about Wyoming (so we thought) was that the vehicle insurance was quite inexpensive, However, in Florida, the  insurance on the truck was actually only $2 more than in Wyoming. No typo here, you read that right... TWO DOLLARS. To register the motorhome in Florida it was about $360 (title + 2 years of registration); and the truck was about $340 (title transfer + 2 years of registration + Mary changing her Driver's License. Bill kept his driver's license in Wyoming, so he can hunt and fish in Wyoming and open/concealed carry there or in Florida (as they are reciprocal states). 

Thousand Trails was a good stay in Florida, even though we were only able to get a 30amp site. We could still alternate two A/Cs and stay relatively cool. Unfortunately this campground is still rather rustic (grass sites and narrow streets with lots of trees and leaves on the ground all over. Thankfully though, while the weather was  warmer than in Texas, it was still not unbearably hot, as it gets here in the summertime. We were missing our Wyoming friends Darren and Rozz and Jerry and Sue, but since at least Jerry and Sue were also in Florida,  staying pretty close to us, with his sister and brother-in-law, we invited Jerry and Sue to come by our campsite for dinner one day and then hung out around the campfire having some wine and chatting. Mary had meant to offer them 'Empanadas' as hors d'oeuvres (from Pueblo supermarket) but forgot to get them out, so she gave them some to take with them (along with some Brats for his sister and brother in law). 

They had mentioned that they too were getting tired of traveling in a fifth wheel and were thinking about a motorhome, so we invited them to come to with us when we relocated from TT Three Flags to TT Orlando, so they could see how easy it is to prepare for a move and how comfortable it is to travel in the motorhome. They did and then we brought them back to The Villages area, stopping at the Pueblo Supermarket to introduce them to where they can get the 'empanadas'. They also got some Hispanic Beef stew  with rice and chorizo, which they also say they enjoyed. On the way back to their truck we showed them a really nice campground (modestly priced) where a yearly site is only $525/month... really close to The Villages. We will probably be getting a yearly site there as it is equal to a 6.5 month stay, starting in September 2023. 

Roxy has started improving her elbow dysplasia, which we attribute to the heat. She loves to hang out outside, laying on the warm grass and concrete slabs, so we have come to the decision that we will probably be buying a small house in The Villages, where we can stay during the Winter and then travel to Wyoming and other western destinations in the late Winter, Spring and Fall. So, by maybe next year we can have Darren and Rozz come visit, when they want a break from those awful Wyoming winters, like this one has been.

At TT Orlando we were fortunate enough to get a campsite in the new section, probably being graced with such luck because Jerry and Sue were with us. We will be here until April 11, and then return to TT Three Flags in Wildwood for two more weeks before we head on North to Shipshewana and Decatur in Indiana to have the solar panels currently being stored in the over-cab Hide a Loft Bed. Bill will be glad when that is done as he keeps knocking his head on it, due to the bed having to be lowered to fit the four panels there.     

In Florida we were able to visit a bunch of friends that we had not seen in a long time, and two very special friends who are also our neighbors in Star Valley, Wyoming, Jerry and Sue Hazen, who were visiting with his brother-in-law and sister in Beverly Hills (FL) not too far from The Villages. 



We also visited with Tom and Patty Taylor (twice... at our rig and at their house).



And below with Sandra Olear and her beau, Michael Dyon, of Arlington Ridge subdivision in Leesburg....

And below, with Mike and Magda Miley 
(who drove up from Vero Beach and met us for lunch at Gator's Dockside in Port Canaveral), 



Mike and Magda Miley with Mary

We also got to visit with other friends, as well, who sadly we forgot to take photos of the encounter (apologies to them). Among them were Merry Wiseman Sanchez, who came up from Davenport to see our new rig and visit for lunch, and Carmen Batista, who came down from St. Augustine with a co-worker that Mary had worked with at one time (Steve Grant), while on their way to a business meeting in Orlando, and had Too Jay's muffins and coffee with us. 

Lastly, we tried to see Karen Burk for lunch in her hometown of Mt. Dora... but we got stood up. 😕


Don't we look happy to be in Florida...  
away from all the cold and snow of a Wyoming winter?

In Florida we stayed at Thousand Trails campgrounds (TT Three Flags in Wildwood and TT Orlando in Clermont). Of the two, TT Orlando was the nicest (as shown in the photo above), because it was in the new section, where all the sites were concrete and the streets were paved. TT Three Flags, by comparison, the streets were asphalted but the sites were all grassed and graveled and for the most part were not very level, causing soggy areas in campsites which were cause for bringing in grass and dirt into the rigs.  

Apart from visiting with friends while in the area, we did a lot of Open House visits, as we are contemplating buying a small house for winter residence in The Villages (and putting the RV in covered storage w/electric), and then traveling to Wyoming and other visits Out West, while there. In the meantime, we found a beautiful and very well maintained campground ('Sun Kissed') next to Camping World on Hwy 441, which we can lease by the year for just $575/month, plus metered electric. So the plan is to start with that (starting around September/October 2023) so that we are not rushed to buy a house and can take our time looking for just the right home. And even if a home is not found right away, we will be very comfortable staying in our RV as long as it takes. 

It's amazing how time just flies by when one is having fun and enjoying an area and climate. The only down side to our visit to Florida was that we missed our other great friends in Star Valley Ranch, Darren and Rozz Housley (and their son, Chase) and Richard and Caroline Hensel.

Toward the end of our stay, Bill got a haircut at his old barbershop in The Villages Cal's Barber Shop . His barber has now retired but he found another barber that he likes, Jeff. 


Then, just before it was time to move on, on April 21, 2023 we attended the traditional Aggie Muster with the other Aggies of the Aggie Club of The Villages, who bill was instrumental in starting and chartering. It was nice to see his Aggie friends again. MUSTER is a yearly tradition celebrated ALWAYS on April 21st (even during World War II (even in Corregidor), where the names of all Aggies who died in the previous year are read out loud and at least one Aggie answers "Here!" to symbolize that they are still with us and never forgotten. It's a wonderful tradition... one of the many that Texas A&M is known for.



Then on April 29, we started our trip to Shipshewana Indiana, to remount the solar panels that came off of the 5th wheel and then on to REV Customer Service Center in Decatur, Indiana, to work on all the warranty repairs.


Sunday, March 12, 2023

UPDATE of Fraudulently Charged VIT tax by Motor Home Specialist in Alvarado, Texas.


 
UPDATE (from previous post)

Well... FINALLY, we were able to get our $988.49 refund, but only after much fighting and scratching for it. We contacted Giff Akins, who had identified himself as with Blue Compass RV (an RV dealer that we had never heard of, and only recently found out that it is a ongoing growing conglomerate of RV dealerships of which Motor Home Specialist is a part of (even though it retains its own business name 'Motor Home Specialist'. However, Giff Akins is the Customer Relations Director for ALL the RV dealerships under the Blue Compass RV umbrella.  So one day, after threatening them with filing a complaint  with the Texas Attorney General's Office, as what they had done is not only unscrupulous, but is actually also ILLEGAL, as it is FRAUD, Gifford Akins wrote us on Feb. 9, 2023 (40 days after purchasing our RV) admitting that after reviewing our purchase and our allegations (along with the supporting evidence showing their wrongdoing) that.... "In researching the file, it looks like some procedural errors were made. My recommendation is to refund to you the VIT tax from your contract."

Then getting it was another ordeal as apparently people in Texas are either very absent minded and unprofessional... or just STUPID. We had asked that the check be sent to us at our TT Lake Conroe campground, OR that it be held at MHS and we would drive the 200 miles back there (each way) if necessary to be sure that we get it, to pick it up, so we could rest assured that this matter has been resolved, as it has proven to be so hard to TRUST them. He PROMISED (stating that he had given very clear instructions to a Ms. Dabria Adcock (Office Mgr at MHS) to send it to the address we gave them at the TT Lake Conroe campground in Willis, TX. Two days later we get a notice of receipt of the check at our Mail Forwarding address in Crestview FL. 

So back and forth again with MHS and Gifford Akins to get the submitted check cancelled and another check issued and sent again, but to our current address in WiIlis, TX. Finally it arrived and we took it too our bank and deposited it, closing the matter, though not without having to fight for our money, which MHS had tried to rip us off of.

Though this matter has been resolved, in this instance, we are firm believers that such is a policy of the RV dealership, Motor Home Specialist, if not of all the Blue Compass RV dealers, to try to extract additional profit from their customers. A selling point of MHS is that they do not tack on "Dealer Prep fees" (like many do, as  well as most motor vehicles dealers do. So to recoup that missed additional profit they go about trying to pass the missed profit as a 'tax', claiming that it is beyond their control to charge that... because it is a tax. Well, the VIT Tax IS a TAX... actually considered a Property Tax, but it is a tax on the dealer, NOT on the customers, who are exempt of it, unless they want to participate in it. Texans probably are aware of their laws and would argue the charge, but because we said we were from Wyoming and would be registering the RV in Florida, they figured they could sock it to us, and LIE about it when we questioned it, saying it is a standard tax which applies to ALL sales of motor vehicle. Well, in part they were correct. It is a tax that applies to all sales of motor vehicles, BUT it is a tax on the dealers, NOT on the Buyers. 

SO, BUYER BEWARE IF PLANNING TO BUY AN RV IN TEXAS. Do NOT fall for the VIT TAX charge. YOU do not have to pay for it. IF anyone tells you that it is binding on you, refer then to this....

"PROPERTY TAX IS NOT SALES TAX: The VIT is a property tax assessed on the dealer, not the purchaser, and is a negotiable item on the sales agreement. Moreover, the VIT is not, by statute, a part of the "total consideration." Dealers may, however, separately list a reimbursement of the VIT on the sales agreement. For more VIT information, see Publication 96-545, Motor Vehicle Dealer's Special Inventory (PDF)

SALES PRICE: If the dealer and buyer AGREE to include a reimbursement of the VIT in the transaction, the VIT reimbursement must be listed separately, because it cannot be listed in the sales price." (It was listed separately, but not by mutual agreement, as we were told it was a mandatory charge on the buyers.)

IF you have already paid the VIT charge, 
1. ask for a refund. If they won't give it tell them that you willl be filing a Consumer Complaint with the Texas Attorney General, on the form below:


Friday, February 10, 2023

WARNING OF DOING RV BUSINESS IN TEXAS - VIT TAX


A very sensitive and outrageous matter has come up, while doing business in the State of Texas, which merits making all our followers aware. As you know we have pledged to report the Good and the Bad of all matters which we encounter in our RV travels. While some are just a matter of preference (like the benefits of one campground over another, or good places to shop) others are more serious and alarming (such as this one}.

When we purchased our new 2023 Fleetwood Discovery 44B diesel pusher at Motor Home Specialist in Alvarado, Texas, an added charge was added to our contract, stated simply as "VIT". Had it been for $2.50 or something like that, we would not have questioned it, but since it was for $988.49, and we have never encountered it in any other purchase, we had to question it, and we did. The Finance and Insurance (F&I) Manager, Billy Fussell at Motor Home Specialist, explained that it is a new "tax" that the State of Texas imposes on ALL motor vehicles being sold in the State of Texas, which has to be paid by the Buyers, and that it is based on a percentage of the sales price, which the computer calculates automatically. 

It sounded 'fishy' but since we were buying an RV with a specially low price, as long as it closed by the end of the year, with only a few days to go, and because we had no way by then to go to another state to make our purchase, we accepted it. However, 4 days later, during the closing, and with a different F&I manager, Matt Killam, we again questioned the "VIT tax" and were told AGAIN that it is a new sales tax on ALL vehicle sales imposed by the State of Texas, so it is required to be paid.

We were surprised by this added charge for several reasons:
1. This dealership prides itself on the fact that it has no dealer-added fees to the sale price,
2. If this is a sales tax, WHY is it added separately from the "Sales Tax",
3. Why is the entry just titled "VIT" and not with an explanation of what it is,
4. IF it is something new and on the up and up, why was it not disclosed until we questioned it?

After closing on the new RV, and after the New Year holidays, we started to research the so-called VIT tax and found out from the Office of the Attorney General of Texas and the Office of the Comptroller of Texas, that the VIT, which stands for Vehicle Inventory Tax (as in Publication 96-254) is:
1. Considered a Property Tax, and 
2. Imposed against the Dealer(s), NOT against the Buyers.

For your reference, here it is as listed on the Comptroller's website:

TEXAS MOTOR VEHICLE TAX GUIDE

Vehicle Inventory Tax (VIT)

For local property tax purposes, Texas law requires a motor vehicle dealer’s inventory to be appraised based on the total sales of motor vehicles in the prior year. A dealer must file an annual declaration of total sales from the prior year with their county appraisal district. A dealer must also file a monthly form with the county tax assessor-collector to report motor vehicles sold during the prior month and prepay, to an escrow account, a vehicle inventory tax (VIT) for those sold vehicles.

Property Tax and Not Sales Tax

The VIT is a property tax assessed on the dealer, not the purchaser, and is a negotiable item on the sales agreement. Moreover, the VIT is not, by statute, a part of "total consideration." Dealers may, however, separately list a reimbursement of the VIT on the sales agreement.

For more VIT information, see Publication 96-545, Motor Vehicle Dealer’s Special Inventory (PDF).

Sales Price

If the dealer and seller agree to include a reimbursement of the VIT in the transaction, the VIT reimbursement must be listed separately because it cannot be included in the sales price. Motor vehicle sales tax is not assessed against the separately stated VIT.

The VIT is based on the sales price on Form 130-U, Application for Texas Title and/or Registration (PDF), Box 38, after deducting any rebate, including factory and dealer rebates passed on to the customer. The net sales price in Box 38 is the sales price used for the VIT. For example, if the initial sales price is $20,000 and a $1,000 rebate is available, Box 38 should reflect the $19,000 net figure.

Publication 96-254
(09/2021)

Following all our investigation, it became evident that MOTOR HOME SPECIALIST had committed FRAUD, in misrepresenting the VIT charge as a mandatory tax on the Buyer, not disclosing the truth about the tax, and because there was a finance document (loan) involved had violated Truth in Lending laws..

Bill, not one to leave money on the table, and someone who will not let anyone cheat us, set out to address the issue with Motor Home Specialist and prepare a Complaint Form with the Office of the Attorney General, if they refused to correct their offensive actions.

On 01/13/2023 we wrote an email to the Sales Manager and the President/CEO of Motor Home Specialist, referencing the lies by the F&I Managers, and the unlawful charges by Motor Home Specialist. 

Five days later, on 01/18/2023 we receive a reply from a Giff Akins of Blue Compass RV in Alvarado, stating that the Sales Manager we addressed in our email forwarded the email to him because he and the President/CEO were both away from the office, but assured us that they would respond upon their return in a few days.

By 02/07/2023, having given them 20 more days to respond, without their having done so, we wrote them one last time, advising them that given their non-response, we were continuing with the consumer complaint at the Attorney General's Office.

On 02/09/2023, Giff Akins again wrote, stating that as he is in charge of dealing with consumer relations for all their stores (of which MHS is 1 of 107) and of all the legal matters,  he had taken point on this and that having reviewed the case finds with us that certain procedural errors were made, and offered to refund us our $988.49, and wanted to know to whom the check is to be made and to what address it is to be sent. We said with BOTH names (as on the Buyer's Order), but to let us know when the check is ready and we will drive to Alvarado to pick it up, so we can put this matter behind us as quickly as possible.

During the week that followed 01/30/2023 the area of Dallas / Ft. Worth suffered an ice storm which has apparently created damage to phone lines and communication equipment, so we shall give them a few extra days and hopefully we can bring this matter to an end, with our refund of our $988.49.

However, we wanted to post this on our website to WARN our readers and followers of things to be wary of IF / WHEN doing business with vehicle purchases in the State of Texas. While this (our) problem may be resolved, we would not put it past Motor Home Specialist (or any other dealer) to continue to misrepresent  themselves as to the VIT tax and continue to try to saddle the Consumer with that burden, which was designed to falls on their shoulders, NOT on their consumers. 

The problem is derived because the law states that:
1. It is a 'property tax', NOT a 'sales tax', and as such has no place to be part of a sales contract.
2. While it can be 'negotiable' to be paid in whole or in part by the Consumer, we can't see why a consumer would want to volunteer to pay for something he/she has no legal requirement to do so.
3. It should not state that "dealers MAY separately list a reimbursement of the VIT on the Sales Agreement", as that alone can further confuse the issue. IF ANYTHING, it should say that that dealers MAY separately list a reimbursement of the VIT on the Sales Agreement... IF and ONLY IF the Consumer has signed a written statement to the fact that he is willing to pay to reimburse the dealer for their taxation, and to what amount.. Otherwise it cannot be charged against the Consumer."

Therefore, BUYERS IN TEXAS...  BEWARE. 
IF a Texas dealer tries to burden you with a charge for VIT on your sales contract, read and advise them of the law, and refer them to:

https://comptroller.texas.gov/taxes/publications/96-254/vit.php



  




Wednesday, February 1, 2023

We left Wyoming to get away from the Cold, Snow and Ice... and except for snow (yet) ended right back in it, in Texas.


When we left Wyoming in November 2022 it was already 5 degrees F, as a nighttime temperature. It was so cold that our whole house water filter froze (thank goodness for PEX water lines). Just the same we figured it was time to get out of Dodge (actually Star Valley Ranch), so we did. We would have left earlier had it not been for Bill's dentist delaying a procedure until then, but just the same, we were glad to have been able to leave then (with 12" of snow on the roof of the 5th wheel, that lasted into Colorado). 

Later we found out what Bill had always suspected, that 5th wheels and trailers are not built as sturdily or are as weather hardy as motorhomes. Everything started breaking down, and re-breaking even after fixing it and replacing some parts with new ones. We had already taken it to the Keystone factory service center to repair a bunch of things, but they would not take care of anything, even though it was under the New Vehicle Warranty. They ONLY do warranty work through their dealers, which have a long 5-6 month waiting list and since they are in snow country, that makes it extra difficult to get anything done. They suggested that we take it to another dealer (like a Camping World, which was where we bought it, but as evidenced in an earlier post, CW did such a poor job of customer service with constant lies, that we were not about to go through that again.  So we had to plan to make our return to Wyoming trip via Goshen Indiana, to be able to get all our Keystone Montana issues (which were multiplying by the week) fixed.  

By contrast, motorhomes ALL have a factory service center, which will take care of New Vehicle Warranty work, right at their factory service center.  Like Keystone, their dealers are also 'supposed to' also do warranty work, BUT the issue with a dealer doing warranty work vs a factory service center is like a housewife (oops... that may be politically incorrect, so let's just say a 'domestic person') cooking a great meal vs a master Chef preparing the same meal. The latter is a professional and can do the same with greater perfection, and less waste of time and products. It is the same with a dealer, whose priority is selling RVs and servicing non-warranty work which they can charge their regular hourly rate for, as well as for parts. Sure, the manufacturer will pay them for doing warranty work, but not to the same amount that they can get for doing the same work to a non-warranty unit. Further, a case in point, we have a friend, Russell, who had just bought a  brand new Tiffin Allegro Bus with a very fancy paint job, which had been badly botched up from the factory. His dealer sold it as is promising that they or any dealer would gladly repair the messed up paint job, under the factory warranty. As it turned out, the dealer said that it would take them at least 20 hours to correct the paint job, BUT the manufacturer  (service center) said they could do it in only EIGHT (8) hours and that is all they were willing to pay the dealer, under warranty work. The only solution was that Russell had to take his new Tiffin Allegro Bus to the factory service center, which thankfully was in Red Bay Alabama, and not in northern Indiana, like most other factory centers.  

Well, as we mentioned in the last post, things started breaking down faster than we could keep track of them and having to live with all the issues for months until we could take it back to Indiana just grew to become unbearable. That, added to Bill's growing dislike of life in a 5th wheel (breakdowns and lack of weather hardiness), we eventually took the opportunity of it being the end of the year to make a super deal on trading the 5th wheel in on a Fleetwood Discovery LXE motor home, which we have had previously and seems to be the best of all the RVs we have had. We kick ourselves every day for having traded out of our 2015 Discovery 40E, but as they say... that's life and how we learn. We too had a Tiffin Phaeton 40IH (sadly bought in 2020, the year that Bob Tiffin sold his company to Thor and no longer cared for his production) and we were so disgusted with all the issues in that coach that when the selling dealer (La Mesa) offered us $3,000 more for it than we had paid for it when new, and they would send a driver to pick it up, we sold it. Yes, it was that bad. Actually Bill was not as disgusted with it as Mary was, but since we were going to give up RVing due to the rising costs of diesel during the Covid era, it seemed like the right thing to do, so we did.

After that, though we had bought a 0.5 acre lot to build on in Star Valley Ranch but didn't build due to the lack and high cost of building materials, we decided (being now literally 'homeless' (no house and no RV) to buy a house. It was the middle of winter (March) in Wyoming, and we were in Red Bay, Alabama visiting the Tiffin factory service enter for THIRD time in 10 months. There weren't a lot of houses available for sale, as even some that are for sale, the listings are removed during the winter. Of what was available nothing seemed worthy of our interest until one morning Mary found this one house that looked really nice and for a good enough asking price, so we asked our Realtor friend, Ed Koontz to go preview it and let us know his thoughts on it. Of course, the exterior was covered in snow, so all he could do was a walk-through on Face Time to show us the place and give us commentary as to what he could see inside. We could tell that it would need some modernizing and some repair, but given Bill's real estate experience and marketing skills we knew we would not lose any money on it and could even make money on it, selling it in two years to benefit from the favorable capital gains tax treatment on a primary residence. So we put an offer for it, which was accepted and we rented a 6' x 12' U-Haul trailer, loaded the freezer and all our stuff from the Tiffin and drove the 2,400 miles back to Star Valley Ranch WY, staying at the Wolf Den Motel (cabins) until closing.

Later, because both our properties (building lot and the house) were located on a golf course, we found out that our Roxy girl is deathly afraid of golfers (people with swinging sticks). Since she is a 'rescue' we don't know what her background is, or what abuses she has faced, so we put our building lot for sale and sold it for a $75,000 profit in just 18 months, without a Realtor. Bill prepared a website for it through which prospective buyers could read up on it and view photos of the lot, from wherever they were and then could come by to see it in person.  He is now preparing another website... www.golfchalet4sale.com, for the sale of the house, detailing all the work we have done to restore it. This way someone who drives by it and sees the For Sale sign, or sees it advertised somewhere, can see it online and find out all about it before needing to show it  to people who are not interested in it. IF they are interested, then they can call to make an appointment to come see it in person, but the majority of the work will already be done, and then all they have to do is 'fall in love with it' and make an offer.... OR better yet say "We'll take it, but we won't pay any more than $1,500,000." 😉

So anyway, here we are in Texas, having come way down South to get away from the freezing weather of Wyoming, and for the last two weeks we have seen temps in the teens for lows and in the 30s and 40s for highs, and had whole weeks where at times the sun does not make an appearance for more than a few minutes, and other times, some days it rains almost 6" in just 1 day and 1-3" other days. For several days we have had to fill the water tank and disconnect the water hose so it does not freeze. Still, we are glad that we have much more weather hardiness in this motor home than we would have had in the 5th wheel.

When in Conroe, TX we always plan to have electronic work done our rig.  This trip is no different.  We had some confusion concerning how the television connections were supposed to work and for some reason, when in the campgrounds in Texas, our Verizon Routers did not have internet access, even though our phones did have access.  So, when we had Sats2Go come to help with our television set up, we asked them about internet access.  They recommended Starlink, stating that they had been selling a lot of the systems to RV'ers.  So, Bill looked into Starlink.  We ordered an In Motion set up for RVs and Sats2Go installed it.  They did a great job and helped us set it up.  We love it!!  We turned off our Verizon Routers and have had zero issues with the dishy.  On the way down to the Colorado River Campground, Mary took the opportunity to try out Starlink internet, while Bill was driving down the road.  It worked perfectly, despite totally clouded skies and pouring rain!  

Once we had Starlink up and running, we downloaded an App (VegaTouch Eclipse) that allows us to monitor all of the systems in the Discovery and turn lights and HVAC off and on as necessary, among other things.  Now if we are away and have to leave Roxy in the motorhome, we can check to ensure that it isn't getting too hot or too cold in the motorhome.  If it is, we can turn on the AC and cool it off for her or turn up the AquaHot (which also manages the heating when temperature is under 45 degrees, or the heat pump A/Cs, when it is over 45 degrees.  Technology can be great!!  

Today, we got our FLORIDA registration sticker for Mary's old TWNTWR Florida license plate, which we have hung on to, since taking it off of the 2017 Ford F150 (Edith 2). We had referred to the 2018 Ford F350, as Edith 3 and then the 2022 Ford Explorer XLT, as Edith 4; BUT, since it is going from Edith 2 to the 2023 Fleetwood Discovery LXE 44B, should we call the new motor home, Edith 3... or Edith 5?. To make matters more complicated, since the F350 would not make a good toad (flat-towed vehicle) and we later came to find out that the 2022 Ford Explorer is no longer flat-towable, we will probably have to trade BOTH the F350 AND the Explorer in on another vehicle that we can flat-tow, that is comfortable for us to ride in, that is a 4x4 to go on the off-road places we like to go to when we are exploring, and that is reasonably more economical. So, would THAT one be Edith 4 OR Edith 6? What are your thoughts on that??

For those that are not familiar with where the name "Edith" came from, when Mary was traveling by herself (as she likes to point out... "BEFORE Bill'), in her 2015 Ford Explorer, she said she would feel silly talking to herself, so she would talk to the car (of course talking to a car makes all the difference) while driving, so she decided to name her Explorer... "Edith" (#1), and that made her feel better about talking to herself.😕 'Edith' refers to a book she had read earlier, called "Land of the Burnt Thigh", which is the historical biography and memoirs of Edith Eudora Ammons Kohl, a pioneer woman who participated in, and became an expert in the land rushes and homestead movements in the late 1800s and early 1900s, the last major wave of pioneers of the West. She and her sister Ida Mary were half-orphaned when their mother died and her father remarried so they formed a strong bond to each other by their twenties. Since home life was unsteady and finances uncertain, they strove to become independent and explored the 'homesteading' lifestyle. They lucked into a 160-acre homestead claim in South Dakota which already had a house built on it and with the help of new neighbors, they learned how to make their lives prosper. Edith came into good fortune inheriting a newspaper which added to their finances and eventually she prospered teaching others how to do homesteads. She taught other single women how to homestead, as this became an excellent way for a woman alone to acquire a dowry, to marry. It seems to Bill that Mary might have better picked "IDA" instead of 'Edith', since it was Ida that shared her name, 'Mary'... LOL, but she picked Edith, so Edith it is

We will be staying in Texas (until 02/17 at Thousand Trails (TT) Colorado River in Columbus and 02/17 to 03/02 at TT Lake Conroe in Willis, and then head out to TT Three Flags in Wildwood (The Villages)  in Florida, where we'll be 03/07 through 03/21, and then to TT Orlando in Clermont 03/21 to 04/04. After that, we may stay in FL a bit longer before we start to head back north, stopping in Georgia (Blairsville and Blue Ridge) to visit some friends, Russell and Carey & Darci, respectively. Then, on s-l-o-w-l-y to Decatur, IN to the REV (Fleetwood) Factory Service Center to address the few issues we have identified, and to Shipshewana IN to have the four 300 watt solar panels that Bill took off of the Montana, re-installed on the new Discovery LXE 44B. Since Motor Home Specialist wasn't going to give us what we wanted for the Montana, after having installed all that extra equipment, we took it all off of the 5th wheel to reinstall what we can to the new RV (solar panels and 100A solar controller) and sell the remainder (a 3000 watt inverter, a Furrion 3-Camera System 7", a four-battery box, four almost-new batteries, a Rock Guard 2", two Maxxair 2 white vent covers, an Andersen Hitch complete with a brand new coupler and cable (MHS broke the attached one and replaced it) and the old Roadmaster Blackhawk 2 All Terrain tow bar, when we get back to Wyoming. In Shipshewana we'll undoubtedly go to E&S Bulk Sales and Yoder's Meat Market  for some cheese and meat stash to take back home. Mary now has a full size residential French-door refrigerator, and extra 2 cu ft freezer in the cargo compartment plus a 5 cu. ft. chest freezer in the bunk beds area, more than enough for all the extra foods she wants to get. IF Darren and Rozz or Jerry and Sue or Richard and Carolyn want to place an order for meat or cheese or both, let Mary know your pleasure.

Well, that does it for now. We just wanted to keep you all in the loop of our goings on and plans for the future. We're looking forward to seeing some of you real soon, and others later on, but if we don't see you this trip, just know that we always think of you and often mention you in conversation. Rest assured, it is always 'good'.


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